Clarity Bookings is a web-based activity and resource booking solution that is used by public authorities to streamline the management of one-to-one appointments, group courses, large-scale events, customer facilities (e.g. rooms) and meetings. It includes back-office scheduling, monitoring and reporting features, along with client facing online booking interfaces.
Features
- Schedule and publish appointments, courses, events and meetings online.
- Create both private (invitee-only) and public activities.
- Validate client eligibility to attend activities.
- Clients can view availability and book activities and facilities online.
- Offer flexible online payment plans and secure payment telephony.
- Allocate personnel, trainers, venues and resources to scheduled activities.
- Manage trainer availability, competencies and invoices.
- Manage venue availability, capacities and contracts.
- Integrate with corporate payment gateways and CRM systems.
- Track booking, payment and attendance and generate critical action alerts.
Benefits
- Allow clients to book courses online at any time.
- Minimise call centre traffic by channelling bookings through the website.
- Maximise online bookings by offering intuitive touch-friendly interfaces.
- Enhance call centre PCI compliance with secure telephone payments.
- Use a self-service approach for trainer availability management.
- Process rules automate governance (course capacity and trainer competence).
- Maximise course attendance by providing SMS and email reminders.
- Create an unlimited range of activity types.
- Schedule an unlimited number of activity occurrences.
- Manage individuals' needs and support minority language groups.
