Clarity provided Intranet Consultancy Services for Burnley Borough Council, which were used to improve internal collaboration and information management and to increase the efficiency of business processes.
Clarity constructed a corporate portal based on SharePoint and provided a range of IT management consultancy, SharePoint technical design and implementation services during delivery of this contract. Clarity also provided extensive knowledge transfer services in order to allow Council staff to take full responsibility for support and continuing development of the SharePoint solutions, which were designed to automate business processes and provide integrated and managed access to corporate applications and data.
Clarity’s scope of supply included:
The majority of the work was undertaken in Burnley Council’s offices, with Clarity staff working alongside Council personnel as members of a single integrated project delivery team, eliciting detailed requirements, developing and demonstrating corresponding solution configurations and transferring SharePoint expertise to Council staff through close collaboration. As an overriding ethos, Clarity took responsibility for delivering the solution, while using a highly collaborative approach to review requirements and corresponding configuration options, share tasks with Council project team members and IT staff, discuss and expose the work that was done and facilitate knowledge transfer.
Clarity used a structured approach to manage successful delivery of this project, which was based on the following sequence of lifecycle delivery phases:
A period of ad hoc technical support was also provided following successful completion of the above delivery phases.
Note that whilst the above approach implies a rigid adherence to a chronological sequence of phases, a considerably more practical approach was utilised in order to accelerate the delivery of value-adding capabilities within the shortest possible time-scales. In particular, key feature-area streams were identified and progressed separately through the lifecycle, where this approach was deemed practical and beneficial.